Return & Refund Policy

At MAVENATTIRE, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

Return Window

You have 30 days from the date you receive your order to request a return. Items received after this window will not be accepted.

Item Condition

To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Items that show signs of wear, damage caused by the customer, or are missing tags will not be accepted.

How to Start a Return

To initiate a return, please email us at support@mavenattire.shop with your order number, the item(s) you wish to return, and the reason for your return. Our team will respond within 1–3 business days with return instructions.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item. We recommend using a trackable shipping method, as MAVENATTIRE is not responsible for lost return packages.

Refunds

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or card issuer may require additional time to post the credit to your account.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us immediately at support@mavenattire.shop with your order number and a photo of the item. We will cover return shipping and send you a replacement or issue a full refund at no additional cost to you.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged: intimates and lingerie, swimwear, bodysuits, gift cards, and any items marked as final sale at the time of purchase.

Exchanges

We offer exchanges for a different size or color of the same item, subject to availability. To request an exchange, email us at support@mavenattire.shop with your order number and the details of the item you would like instead. If the requested item is unavailable, we will issue a refund to your original payment method.

Contact Us

If you have any questions about our return and refund policy, please do not hesitate to reach out to our customer support team at support@mavenattire.shop or call us at 231-797-5099. We are happy to assist you.